Sign up for SmartDelivery, a recurring pet food delivery service from Petnet, and get the SmartFeeder for $99 (MSRP $179) plus the cost of food.
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How Do I Trigger A Remote Feed?
Your SmartFeeder allows you to feed your pet from anywhere in the world. To trigger a Remote Feed: Tap the Home icon at the bottom of the screen. Press the circle in the upper right corner. Choose the amount of food ...
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What Information Is Displayed On The Dashboard?
The three horizontal stripes on the top left of the app is where you access your Petnet Settings. In your settings, you can edit your account email and password, connect compatible apps, edit notifications, and contac...
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How Do I Change My Account Email Address?
When an account email has been changed, all email updates regarding feeder alerts, SmartDelivery shipping or payment related material along with other messages from Petnet will be delivered to the new account address....
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How Do I Create An Account?
To create a Petnet account download the Petnet mobile app from your Apple Store or the Google Play store. Open your app to the login screen. On the bottom right of the Petnet app, select Create an Account. You will ...
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I Forgot My Account Password
There are a few ways to reset your password for your account in case you should ever forget. Click here to reset your password. Enter your Petnet account Email and press Send Reset Email. You will be sent a link to...
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How Do I Sign Into My Petnet App?
To sign in to your account, locate and open the Petnet App on your mobile device. Here on the login screen, please enter your email used for your Petnet Account. Place in the password in the empty password field bel...
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Where Can I Find My Smartfeeder's Mac Address?
SmartFeeder (2nd Generation) Your SmartFeeder will display the MAC address on the information plate located on the bottom of the Feeder Base. SmartFeeder (1st Generation) Your SmartFeeder's MAC address will be the se...
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What Devices Are Compatible With Smartfeeder?
Petnet Mobile App has been optimized for: iPhone 6 & newer (iOS 9.3 & above) Please note that earlier generations of iPhones on iOS 9.3 & above may still download the Petnet mobile app, however, the graph...
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How Long Does The Smartfeeder Battery Last?
The SmartFeeder is designed to stay plugged in at all times, but if your power at home goes out, the battery will last for up to approximately 9 hours. Please take a look at our charging troubleshoots if you are havin...
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How Much Food Fit's Inside Of The Smartfeeder?
The SmartFeeder is designed to hold approximately 7lbs of dry kibble. The Food Container/ Hopper of the SmartFeeder can hold close to 2 gallons of kibble. Let the feeds begin! (Applicable to SmartFeeder generations 1 ...
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How Do I Onboard My Pet's Information?
You are now connected to your SmartFeeder and it is time to tell us more about your pet! We've created this video to help guide you through how to set up your pet's profile so that you can feed your pet the most accur...
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How Many Pets Can Use The Smartfeeder?
The Petnet SmartFeeder is designed to feed one pet per feeder. Your Petnet app will only display the pet's profile that is connected to the active SmartFeeder. To operate multiple Feeders you must log out of the app ...