SmartBowl Support

Search our FAQ’s for answers to your questions.

  • I Need Help Connecting My Router To My Smartbowl.

    Check your network name and password (case-sensitive). Take a look at your Wi-Fi settings and make sure you’re operating on a 2.4gHz network. Check to see if you have any firewalls activated. Look for your DHCP settings on your router. ...

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  • Why Isn't My Smartbowl Charging?

    To check for charging issues, first remove the metal tray from your SmartBowl. Turn the bowl off, then back on, and plug the Micro-USB cord directly into the back of the bowl. Once the bowl is plugged in and powered on, your app should s...

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Need more help?

We’re here to answer your questions by call, email and chat Mon - Fri 8am to 6pm PT and Saturdays 9am to 6pm PT.